Currency and Payment Methods

All prices in the Hartford Marathon store are presented in USD. If you live outside the USA, you can convert prices to your native currency using a free currency converter like Yahoo Currency.

We accept payments from Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards.

Returns and Exchanges

Items must be returned in the condition you received it and with the original box and/or packaging, including manufacturer tags & packing slips where applicable. Please email merchandise@hartfordmarathon.com with your intention to return and the tracking number of the return shipment. We can not guarantee items returned without a tracking number will be refunded in a timely manner.
Customer is responsible for return shipping.
If you’d like to exchange an item for another style or size, please reference your order number and send us an email at merchandise@hartfordmarathon.com
Customer is responsible for return shipping.
Address for returns/exchanges:
Hartford Marathon Foundation
Attn: Returns/exchanges
351 Main Street
East Hartford, CT 06118

Support & Contact Us

For questions about your order, including returns, exchanges, tracking information, order modifications, or order cancellations, please email merchandise@hartfordmarathon.com. Customer Service phone number is 860-652-8866, x122.

Product Fit & Sizing

Sizing can vary from product to product, so be sure to check out the sizing chart that corresponds to the specific product of interest. 

Women’s sizes are often slimmer fitting and tapered. If you would like a shirt with a little more give, we recommend checking out the men’s sizes (spoiler alert: men’s shirts are technically unisex sizes!). If you are positive you want a women’s shirt, consider ordering up a size and be sure to reference the sizing chart first.

Shipping Your Order

Orders are usually processed within 72 hours from the time of order unless otherwise noted in the product description. Upon shipment you will receive an email with tracking information for your package.

We do our best to keep shipping prices low, and will ship via whichever carrier can reliably deliver your package at the most affordable cost.

US orders will ship via USPS and generally take up to 1 week to arrive. For international orders, delivery time largely depends on the delivery services available in your country. Please allow up to 5 weeks from ship date for international orders to arrive. Shipments to India, and Africa can take upwards of 2 months. Please take this into account before ordering. 

Tracking Your Order

Once your order ships, you will receive an email with a tracking number and the service that was used to ship your order.

Due to constraints of international shipping, we are unable to provide tracking updates once a product has left the United States. If your package hasn’t arrived within 5 weeks of shipment, please email merchandise@hartfordmarathon.com and we will get things squared away for you!

Gift Cards

To redeem in the HMF Shop, simply use the code from the gift card during checkout. Gift cards for the HMF Shop can also be used to register for HMF Events but will require obtaining a race registration promo code through these steps:

1. Email Registration@hartfordmarathon.com with the following details:
    a. Name of the person registering for the race
    b. Race name (specify race distance, if applicable)
    c. Age group i.e. Adult, Student (18-21), Child (5-17)
    d. Last four digits of HMF Shop gift card
NOTE: If there are multiple races that you wish to register for with a gift card, please indicate name, race, distance and age group for each event.

2. The registration manager will email you a unique promo code (please allow two business days). Enter that unique promo code when prompted during checkout within registration for the event. The promo code can only be used toward race entry fees (codes won’t work for additional swag purchases or add-ons within the registration system).



  • If the value of your gift card is less than the amount due, any remaining balance will need to be paid via credit card.
  • If the value of your gift card is greater than the amount due, the remaining balance will remain on the gift card and can be used within the HMF Shop or toward another race registration (follow the above steps to obtain a new promo code for race registration).

Email questions to merchandise@hartfordmarathon.com