Currency and Payment Methods
All prices in the Runkeeper store are presented in USD. If you live outside the USA, you can convert prices to your native currency using a free currency converter like Yahoo Currency.
We accept payments from Visa, MasterCard, American Express, JCB, Discover, and Diners Club debit and credit cards.
Returns and Exchanges
Support & Contact Us
Product Fit & Sizing
Sizing can vary from product to product, so be sure to check out the sizing chart that corresponds to the specific product of interest. Each product page has a sizing chart link with instructions on how to measure appropriately.
Women’s sizes are often slimmer fitting and tapered. If you would like a shirt with a little more give, we recommend checking out the men’s sizes (spoiler alert: men’s shirts are technically unisex sizes!). If you are positive you want a women’s shirt, consider ordering up a size and be sure to reference the sizing chart first.
Shipping Your Order
Orders are processed within 72 hours from the time of order. Once an order is processed, it is put into production, and sent out for shipping. Upon shipment you will receive an email with tracking information for your package.
We do our best to keep shipping prices low, and will ship via whichever carrier can reliably deliver your package at the most affordable cost.
US orders will ship via USPS and generally take between 1-2 weeks to arrive. For international orders, delivery time largely depends on the delivery services available in your country. Please allow up to 5 weeks from ship date for international orders to arrive. Shipments to India, and Africa can take upwards of 2 months. Please take this into account before ordering.
Tracking Your Order
Once your order ships, you will receive an email with a tracking number and the service that was used to ship your order.
Due to constraints of international shipping, we are unable to provide tracking updates once a product has left the United States. If your package hasn’t arrived within 5 weeks of shipment, please email email@example.com and we will get things squared away for you!